Payment Policy

At Wanjsea, we’ve designed the checkout experience to feel straightforward and dependable. From the moment you enter your details to the final confirmation, everything is built to be clear, secure, and easy to follow—no hidden steps, no unnecessary complications.

How You Can Pay

We offer a selection of widely trusted payment methods so you can choose what works best for you:

  • PayPal
  • Major credit and debit cards, including Visa, Mastercard, and American Express

Depending on your location and device, you may also see additional secure payment options available at checkout.

All payments must be completed at the time of purchase. Orders will only move forward to processing once payment has been successfully authorized and received.

Payment Security

Security isn’t something we treat lightly—it’s built into every step of the process.

  • Our website is protected by SSL (Secure Sockets Layer) encryption, which ensures that any data you enter is encrypted during transmission
  • Payments are processed through established and secure third-party providers, such as PayPal and certified payment gateways
  • We do not store or have direct access to your full credit card or payment details

This layered approach helps protect your information from unauthorized access and ensures that your transaction is handled in a secure environment.

Payment Verification

In some cases, additional verification may be required before an order is approved. This is done to prevent fraudulent transactions and protect both you and our business.

If needed, we may:

  • Temporarily hold the order for review
  • Contact you via email to confirm payment details

Orders will only be shipped after successful verification.

After Payment Is Completed

Once your payment has been successfully processed:

  • You will receive an order confirmation email with your purchase details
  • A follow-up email with shipping and tracking information will be sent once your order is dispatched

If you do not receive a confirmation email:

  • Please check your spam or junk folder
  • Or contact us so we can confirm your order status

Currency & Charges

  • All transactions are processed in U.S. Dollars (USD)
  • If you are using a non-U.S. payment method, your bank or payment provider may apply:
    • Currency conversion fees
    • International transaction fees

These charges are determined by your financial institution and are not controlled by Wanjsea.

Payment Issues & Failed Transactions

If your payment does not go through, it is usually due to one of the following:

  • Incorrect billing information
  • Insufficient funds
  • Bank security restrictions
  • Payment provider limitations

We recommend:

  • Double-checking your billing details
  • Trying a different payment method
  • Contacting your bank or payment provider for clarification

If you’re unsure what went wrong, you can always reach out to us—we’ll help you figure it out.

Order Confirmation & Accuracy

It is your responsibility to ensure that:

  • Payment details are entered correctly
  • Billing and shipping information matches your payment method

Incorrect information may lead to delays, cancellations, or failed transactions.

Contact

If you have any questions about payments, billing, or transaction security, you can reach us at:

We aim to keep payments exactly how they should be: secure, transparent, and easy to complete without second-guessing.