Shipping policy

We understand that shipping isn’t the most exciting part of shopping—but it’s one of the most important. At Wanjsea, we keep things clear and consistent so you always know what to expect before and after placing an order.

Order Processing

Once an order is placed, it moves into processing without unnecessary delays.

Orders are typically prepared and shipped within 1–3 business days (excluding weekends and holidays).
Orders placed after 2:00 PM (EST) are processed starting the next business day.

This processing window allows us to check items, confirm order details, and ensure everything is properly packed before shipment.

Shipping Area & Delivery Time

At this time, Wanjsea ships within the United States only. We do not currently offer international shipping.

Estimated delivery time:

Standard shipping usually arrives within 3–7 business days after dispatch.

Please note that delivery times are estimates. Once a package is handed to the carrier, transit times may vary depending on distance, regional logistics, and seasonal volume.

Shipping Fees

We keep shipping costs simple:

  • Orders over $60 qualify for free standard shipping
  • Orders under $60 are charged a flat $7.99 shipping fee

There are no hidden handling charges added at checkout.

Carriers & Tracking

We work with a range of established carriers, including UPS, FedEx, USPS, DHL, SF Express, and 4PX, depending on the most efficient route for your location.

After your order ships:

  • A tracking number will be sent to your email
  • Tracking is also available through your account on wanjsea.com

This allows you to follow your shipment from dispatch to delivery.

Shipping Limitations

  • Shipping is currently limited to addresses within the United States
  • We do not ship to international destinations at this time

Delays & Delivery Issues

While most orders arrive within the estimated timeframe, delays can occasionally occur due to factors outside our control, such as:

  • Peak seasons and holiday demand
  • Weather conditions
  • Carrier or logistics disruptions

If your order encounters a significant issue:

  • Lost packages or items that arrive heavily damaged should be reported within 7 days of delivery
  • Please contact us, and we will review the situation and assist where possible

Local Pickup

We currently do not offer local pickup or in-person collection.

Contact Information

If you have any questions about your order or shipping status, you can reach us through our official channels:

Website: wanjsea.com
Email: service@wanjsea.com
Phone: +1 (318) 282-8897

Manufacturer Address:
Xingsheng Village, Paitou Town
Zhuji City, Zhejiang Province, China

Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (EST)

If anything about shipping is unclear, feel free to contact us. We aim to provide straightforward answers and keep the process transparent from start to finish.